Orders & Shipping
Our offering is expertly curated from the best outlets around the globe. EkoFootPrint is a factory direct online store with suppliers and manufacturers located across multiple overseas locations and selected to deliver competitive pricing and quality products for our customers. We are based in Sydney, Australia.
Sourcing and shipping factory direct allows us to offer quality products at the lowest possible prices but can also mean our shipping times can take longer than local providers holding inventory on premises.
We use various shipping providers with ePacket as our preferred method. Average shipping duration is 14-18 days. However we will do our best to provide more accurate shipping turnaround time when an order is placed.
It is also important to consider 'processing time'. On average the processing time for the factory to prepare and pack the order is 2-4 days. A figure that you should take into consideration in addition to the shipping duration.
For more information or to enquire about our products or an order placed in the platform please email firstname.lastname@example.org